Download Position Description
Title Child & Family Counsellor
Reports to Manager – Counselling Services
Direct Reports N/A
Salary SCHADS Award Level 4
Employment Status Contract until 31 October 2021, possibility of extension
Location SANDBAG Bracken Ridge
Essential Qualifications, Skills and Attributes
  • Minimum degree-level qualification in Counselling or Social Sciences that meets registration criteria for relevant professional body (e.g. ACA, PACFA)
  • Minimum two years’ experience providing client-centred, trauma-informed counselling to children, young people, and families who have been impacted by domestic and family violence
  • Demonstrated experience using Expressive and Play-based therapies with children and young people. Narrative and social constructionist training highly regarded
  • Previous experience facilitating groupwork
  • Understanding of Queensland legislation and practice standards in domestic violence and child protection – or ability to acquire within probation period
  • Able to work both independently and collaboratively and prioritise competing tasks. • Proficiency using Microsoft Office suite and high level of administrative skills
  • Exemplary interpersonal and organisational skills
  • Current Working with Children Check (Blue Card) is mandatory prior to commencing, with yellow card exemption or ability to acquire
  • A valid driver’s licence and reliable car to outreach locations is desirable.


SANDBAG (Sandgate and Bracken Ridge Action Group Inc) is an independent, not for profit, community based and managed organisation, which works to assist and connect people with opportunities and supports within the North Brisbane Area.   With physical locations at Sandgate and Bracken Ridge the organisation responds to the needs of local communities by offering a range of supports, resources, services and business activities within an open and inclusive environment.

Our team are deeply committed to our mission, and are passionately purpose-driven. We attract team members who share a belief that we have a great opportunity and the privilege of serving people and can make a lasting difference in their lives.

Although we run on tight budgets and don’t have everything worked out yet, the integrity and commitment of our team and our constant progress make SANDBAG an exciting and fulfilling place to work as we see the vision unfolding. This is recognised by others in our community, and we have been humbled to be recognised and acknowledged by numerous stakeholders as a unique and significant contributor in the Brisbane North metro region.

SANDBAG Inc. values the importance of relationships and a collaborative approach, working closely with others in the community including community organisations, local businesses and volunteers.

Community is at the heart of our work as we strive to fulfil our vision: “Diverse and Resilient Communities where people Connect, Share and Grow.”

About the Role

SANDBAG is primarily funded by the Department of Child Safety, Youth and Women (CSYW) to provide risk assessment, safety planning, counselling, support and referral to women and children who have experienced domestic and family violence within the Brisbane North community. The free service aims to assist women and children to become and remain safe from harm, to rebuild their lives and to recover from the abuse they have experienced. We work in collaborative, strengths-based and non-pathologising ways, drawing primarily from a social constructionist framework. Our counselling can be short, medium or long-term and is driven by client need. Counsellors act within the scope of their role, guided by the position description, organisational policies and relevant legislation and practice standards.

This service operates from an understanding of domestic and family violence as the abuse of power and control in an intimate or familial relationship and acknowledges that domestic violence is a gendered issue that has a disproportionate impact on women, especially those from vulnerable communities.

The Child and Family Counsellor role – as part of SANDBAG’s domestic violence team – will be focused on the provision of Expressive and Client-centred counselling to children, young people and their caregivers who have experienced and been exposed to domestic and family violence. This may include the facilitation of group workshops and may incorporate outreach counselling and support at other service locations.


We are seeking a skilled and compassionate person to join the Counselling Services team as our primary children’s counsellor in a Child and Family Counsellor role. The role is both specialised and broad and you will be required to work independently and collaboratively with the team to:

  • Provide specialist counselling support to children and their parents, via face-to-face, phone and video formats, with a focus on supporting child victims of domestic and family violence and their mothers or primary caregivers, and to exercise sound judgement, confidentiality and sensitivity in the role
  • Contribute critical knowledge and skills to the team with a view to keeping women and children safe from abuse and harm and to assist them to recover from the impacts of domestic and family violence
  • Demonstrated through language and actions an understanding of domestic, family and sexual violence as having a foundation in gender inequalities and biases, affecting women and children disproportionately, and exacerbated when intersected with other vulnerabilities such as being Aboriginal or Torres Strait Islander, coming from a CALD background or living with a disability
  • Ensure performance outcomes are met in accordance with funding and goals of the service and contribute to the further development of a high-quality service through continuous improvement, funding opportunities, networking, and planning and leading projects
  • Co-ordinate and facilitate group workshops for children and/or their caregivers; participate in community-based, awareness-raising projects such as Domestic Violence Prevention Month (May)
  • Provide risk assessment, safety planning and on-referral to women experiencing domestic and family violence and use sound judgement to seek advice and escalate concerns as they are identified
  • Provide administrative support, including (but not limited to) data collection and entry, responding to enquiries, attending staff and network meetings, promoting SANDBAG events and activities under general direction within established practices, with a high degree of accuracy and care
  • Participate in clinical supervision (individual and group), staff and team meetings, appraisals and professional development training as required. Participation in Reflecting Teams and debriefs (training provided)
  • Support students and volunteers in learning processes as required
  • Contribute to and comply with SANDBAG systems, policies and practices and demonstrate through your actions and behaviour an alliance to SANDBAG Strategic Plan
  • Other tasks as requested by your line manager within the scope of the award level


  • Organisation – team player able to work autonomously and collaboratively, excellent time-management skills, committed to the role and SANDBAG’s Strategic Plan.
  • Communication – professionally represent and promote SANDBAG and the Counselling Service to enhance its community reputation and ensure a high-quality service delivery; demonstrate a high degree of collaborative and respectful language skills within the whole team and to all SANDBAG’s service users
  • Self-awareness – superior level of emotional intelligence; commitment to best practice with a desire to grow personally and professionally.
  • Interpersonal – high level verbal and written communication skills; able to respond calmly to crisis; accountability for own actions and willingness to consult around best practice.
  • Resourcefulness – ability to take initiative, exercise judgement especially around safety concerns, problem-solve creatively and contribute ideas to further develop the service, within the scope of the role and established work procedures.
  • Values – uphold the value of clients as agents of their own lives; have an empathic, sensitive and trauma-informed approach; strong commitment to your own personal and professional development including self-awareness, reflexive practice and demonstrated self-care to ensure best workplace practices.

Download Position Description:

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To Apply:
Please apply online at We are seeking to fill this role ASAP and will process applications as they are received.

For further information, please call Kylie, Counselling Services Manager, on phone: (07) 3269 0277